Terms & Conditions
TERMS AND CONDITIONS FOR CHEEKY WAITERS
STANDARD TERMS AND CONDITIONS FOR THE PROVISION OF SERVICES
Interpretation
In these conditions:
‘Company’ means Cheeky Waiters whose registered offices are at 4 Embassy Court, Bramble Road, Portsmouth, Hants.
‘Conditions’ mean these standard terms and conditions for the sale and supply of services
‘Contract’ means the contract between the company and the client for the sale and supply of services.
‘Customer’ means a business or consumer whose order for services is accepted by the company.
‘Services’ means the services which the company is to supply in accordance with these terms and conditions.
- Complete agreement
- These conditions shall govern the contract to the exclusion of any other terms and conditions between the company and the customer and no variation to the contract or these conditions (including the incorporation of the customer’s standard terms and conditions of business) shall be binding upon the company unless agreed in writing by the company and signed by an authorised representative of the company.
- The company’s agents. Or representatives are not authorised to make and representations concerning the service unless an authorised representative of the company confirms such representations in writing.
- Any typing, clerical or other error or omission in any sales literature, price list, invoice or other documentation or any information issued by the company (in whatever form and on any media) Shall be subject to correction without any liability on the part of the company.
3. Contract.
- No order submitted by the customer shall be deemed to be accepted unless expressly confirmed (in whatever form and on whatever media) by an authorised representative of the company by means of confirmation or until the company has begun provision of the services, whichever is first in time.
- The customer shall be responsible for ensuring the accuracy of any order submitted by the customer including giving the company any necessary information relating to the contract and delivery (as the case may be) within sufficient time to enable the company to provide the services as requested by the customer.
4. Price
- The price of the services shall either be the price payable for the services at the time of acceptance of the customer’s order in accordance with 3.(i) above or in cases where the customer has paid for the services by credit card or cheque and payment has cleared the price paid for the services by the customer at the time when payment cleared, subject to the company reserving the by giving notice in writing to the customer at any time before deliver to increase the price of services to reflect any increase in the cost of provision of the services due to matters outside the company’s control including (without limitation) any increase in value added tax (VAT) and any other applicable taxes.
- All prices stated in the company’s literature (in whichever for and whatever media) issued by the company may be altered by the company at any time without giving notice to the customer.
- The prices for the services stated in any invoice shall be exclusive of VAT
- The customer shall be liable for any reasonable cost incurred by the company in the event of variation or suspension of any order by the customer.
- Any cancellation within a two week period prior to supply for whatever reason for a confirmed booking shall result in the loss of any and all payment accepted by the company. The company reserves the right to levy the full cost of any booking. Any cancellation outside of the period stated above shall result in the loss of 50% of the full fee including travel and retention by the company of said 50%
5. Payment
- Full payment for all bookings is to be received in full by credit card or cheque and the company be satisfied that the payments in question have cleared prior to 5 working days before the provision of the services or at such time outside this provision as may be agreed by an authorised representative of the company.
- The time of payment shall be of the essence of the contract and receipts for payment shall only be issued to the customer only upon request.
- If the customer fails to make any payment on the due date then (without prejudice to any other rights or remedies the company may have) the company shall be entitled to cancel the contract or suspend the provision of any services to the customer.
- For any extra hours signed for by the client on the day of the booking the client will be invoiced at the same hourly rate that the original booking was made for. Payment for such hours will be due on the next working day after the event date. No money should be paid directly to the waiter/s. By signing the Job Sheet provided by the waiter the client is authorising payment on the Credit/Debit Card that was used to make the booking.
6. Risk
- The company will not be liable in any manner whatsoever for the loss or damage to any property belonging to the customer during the provision of the services.
- The company shall not be held responsible in any manner whatsoever for any offence caused to any person in the provision of the services and the customer is held to understand the full nature of the services provided and exercise their full discretion in booking the services of the company.
- Should any employee, agent, representative or servant of the company at any time during the provision of the services feel the actions of the customer and or conditions under which the services are to be provided is such as to constitute a threat to their comfort of health and safety or well being the company reserves the right to immediately withdraw and cancel all further services to the customer and the customer will immediately forfeit all funds paid to the company.
7. Indemnity
The customer shall indemnify the company against all proceedings, costs, fees, expenses, payments, liabilities, losses and damages arising out of the breach or negligent performance by the customer of any terms of the contract.
8. Complaints
Any complaints as to the service provided should be communicated within 48 hours in writing the company and any such complaint will be responded to within 5 working days of receipt within the period stated above.
9. Intellectual property
The copyright of any work commissioned by the customer shall be retained by the company.
The customer shall not without express agreement of the company use, exploit or reproduce any media in any form whatsoever obtained during the provision of services.
10. Force majeure
The company shall not be liable to the customer or deemed to be in breach of the contract for any reason of delay in performing, or any failure to perform, any of the company’s obligations in relation to the services, where the delay or failure was due to any cause beyond the company’s reasonable control and without prejudice to the generality or foregoing the following shall be regarded (without limitation) as cause beyond the companies reasonable control:
- Acts of God, explosion, flood, tempest, fire or accident;
- War or threat of war, sabotage, insurrection, civil disturbance or requisition.
- Acts, registration, regulations, bye laws or measures of any kind on the part of any governmental, parliamentary, or local authority.
11. General
- No waiver by the company of any breech of contract by the customer shall be construed as a waiver of any subsequent breach of the same or any other provision of these conditions.
- The company reserves the right to amend these conditions in respect of any promotion, offer, or the like made or issued by the company from time to time in relation to services.
- These conditions shall be governed by and construed in accordance with the laws of England and Wales
Refunds
If the client is not satified with the work or the service not be provided due to fault of Cheeky Waiters the initial £30 booking fee will be refunded within 7 days.
ideas...
Thinking of having a few friends round - why not kick the party off by having one of our Cheeky Waiters serve the drinks. Add life to your quiet night in with the girls or create a buzz at your house party - you will be the talk of the office!
Call Steve 07890 147745
or Kevin 07950 188972
for more ideas.
